Brown Brothers Harriman: Breaking mental health barriers with Lyra

“Lyra has supported us in ways that we had never envisioned when we entered into the partnership. We had first engaged Lyra for a full EAP replacement and manager training, but as the partnership has deepend, we’ve gotten so much more.”

-Sandi Stein, Global Head of Benefits, Brown Brothers Harriman

Results with Lyra:

  • 2 days average wait time to first-available appointment with a Lyra provider
  • 99% of BBH employees are instantly matched with a Lyra provider
  • 8 in 10 BBH employees who have used Lyra have improved or recovered from their mental health conditions

This customer story highlights:

  • How Lyra has evolved its support and services to meet Brown Brothers Harriman’s unique mental health needs over the past two years
  • Why a mental health benefit needs to do more than just increase access to care
Lyra Case Study Pages - BBH