Palantir's journey to a comprehensive and scalable mental health strategy
Palantir Technologies is a software company with a vision that “With good data and the right technology, people and institutions today can still solve hard problems and change the world for the better.”
Founded in 2004, its team of nearly 2,000 employees builds products for human-driven analysis of real-world data. Using Palantir’s technology, organizations can integrate their data, decisions, and operations into one platform.
Palantir’s employees help decision makers across the globe solve their most urgent business challenges. At the same time, their leadership team prioritizes “taking care of employees who are taking care of very complex challenges.” When it came to making sure their employees had easy access to high-quality mental health care, their benefits team looked to external experts for help. The company has long supported employees’ mental health by covering 90 percent of out-of-network costs for behavioral health visits, as well as offering some lightweight mental health solutions for employees. But these investments didn’t solve two key challenges: 1, access to available and effective therapists, and 2, a focus on preventative care to cultivate a more resilient workforce.
Palantir ultimately decided to partner with Lyra due to its provider network, data-driven approach, and strong partnership that could help optimize a small benefits team’s limited time. Dunbar said, “Mental health isn’t just a buzzword, and it isn’t just the next fad in benefits. Mental health care is a broken system that we’re battling against right now in a time when we need it to not be. People inevitably go through tough times in their lives, and it’s on us to help them. You sleep easier at night knowing that you have good benefits in place for your team, and a good partner to help you with this. Lyra has been this partner for us.”