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Business Systems Analyst

Burlingame, California · G&A · Full-time
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About Lyra Health
Lyra is transforming mental health care through technology with a human touch to help people feel emotionally healthy at work and at home. We work with industry leaders, such as Morgan Stanley, Uber, Amgen, and other Fortune 500 companies, to improve access to effective, high-quality mental health care for their employees and their families. With our innovative digital care platform and global provider network, 10 million people can receive the best care and feel better, faster. Founded by David Ebersman, former CFO of Facebook and Genentech, Lyra has raised more than $900 million.

About the Role
Lyra Health is looking for a Business Systems Analyst to help us administer our Financial Systems and architect new business processes. The ideal candidate will be detail oriented with experience creating business processes and administering systems in a fast-paced, growing environment. Role reports to the Director of Financial Business Systems.


  • Front line administrator for Zuora, Salesforce, and other subledgers with a strong focus on internal controls. Responsibilities including but not limited to user security, upgrade testing, workflow development, application integration, etc.
  • Interact with key internal accounting stakeholders – work with project teams to build out new capabilities
  • Own and write comprehensive functional specifications and technical documentation
  • Develop, test and deploy customizations and new functionality based on changing business needs
  • Lead and conduct project activities based on an agile approach
  • Collaborate on all business readiness activities including end user training, product testing, rollout, iteration, and support


  • 3-5 years Financial ERP system administration experience (NetSuite, Zuora, and Salesforce experience preferred)
  • Bachelor’s Degree in accounting, finance, computer science, or an equivalent combination of skills, training, and experience is required
  • SaaS and/or healthcare industry experience preferred
  • SQL and Python knowledge preferred with experience writing optimized queries for integration with other applications
  • Strong desire to take ownership of business needs and drive delivery of operational and technical processes to meet departmental needs
  • Understanding of general accounting processes including but not limited to: revenue recognition, A/R, A/P, payroll, etc.
  • Strong understanding and experience working in an agile development environment
  • Software development background is a plus
  • Excellent written and verbal communication skills
  • Collaboration mindset – this is a highly cross-functional role

Burlingame, CA based candidates preferred.

We are an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, age (40 or older), disability,  genetic information or any other category protected by law.

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