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How DBT Supports People With Complex Mental Health Needs

Key takeaways

  • Not all mental health needs can be addressed with general therapy alone.
  • DBT provides practical skills that help people navigate complex emotional and behavioral challenges.
  • Better outcomes depend on matching people to the right level of care, not just providing access to care.

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August 18, 2026

Some mental health challenges require more than talk therapy alone. When someone is struggling with self-harm, substance use, intense emotions, relationship conflict, or recurring crises, understanding what’s happening may not be enough to change it. They may need practical skills to manage difficult moments, along with specialized care designed for more complex needs.

That's where dialectical behavior therapy (DBT) comes in. Originally developed as a cognitive behavioral treatment for borderline personality disorder, DBT has become one of the most effective evidence-based treatments for helping people manage overwhelming emotions, change harmful patterns, and build healthier lives, including those who experience suicidal ideation and those who engage in non-suicidal self-injury. 

For employers, DBT highlights an important shift in mental health care: effective support isn't just about providing therapy. It's about connecting people to evidence-based treatment that matches the complexity of their needs. 

What is DBT?

Dialectical behavior therapy is a structured, skills-based treatment that helps people learn new ways of managing emotions, navigating distress, and responding to challenges. It’s a form of cognitive behavioral therapy (CBT), but comprehensive DBT involves more than individual therapy alone.

A comprehensive DBT program brings several types of support together. People work one-on-one with a therapist who has specialized training in DBT, participate in skills training—often in a group setting—and have access to coaching between sessions to help them use those skills when difficult situations arise. DBT therapists also work as part of a consultation team that helps them deliver the treatment consistently and effectively.

At the heart of DBT are four areas of skill-building:

  • Mindfulness: noticing thoughts, emotions, and experiences without immediately reacting to them
  • Distress tolerance: getting through difficult moments without making them worse and learning to accept difficult realities
  • Emotion regulation: understanding emotions and responding to them more effectively
  • Interpersonal effectiveness: communicating needs, setting boundaries, and managing conflict

The combination of these practical skills and DBT's structured approach helps people create more space between what they feel and what they do. That might mean pausing before sending an angry email, asking for support instead of withdrawing, or choosing a response that aligns with long-term goals rather than reacting in the moment. Over time, these choices can have a meaningful impact on relationships, work, and overall well-being.

Who can benefit from DBT?

Today, DBT is used to support people with a range of emotional and behavioral challenges, including difficulties with emotion regulation related to ADHD or trauma, substance use, eating disorders, depression, and recurring relationship challenges. It can be especially helpful when intense emotions or coping patterns are disrupting daily life and a more structured, skills-based approach is needed.

DBT gives people practical tools to navigate difficult moments, build healthier coping strategies, and improve how they function in their relationships, work, and everyday lives.

The hidden risk of mismatched care

Many conversations about mental health focus on access. Access is important, but it isn't enough.

When people with complex needs are matched to care that isn't designed for those needs, they often bounce between providers, repeat their stories, and begin to lose confidence that treatment can help. In some cases, they may be told their needs are too severe for a particular program without receiving a clear path to more appropriate care. The result is a fragmented experience that can delay recovery and increase the likelihood that needs escalate over time.

This issue is personal for me. A family member once sought help through an employee assistance program and was told her needs were too severe. Without a smooth transition to more appropriate care, her situation worsened before she was able to get the support she needed.

Experiences like that are a reminder that a referral alone isn't enough. People need care pathways that help them successfully reach the support they need.

What employers should look for in a mental health partner

As workforce mental health needs become more complex, employers should look beyond access metrics alone. A strong mental health benefit should be able to identify complex needs early, connect people to the appropriate level of care, and support them throughout treatment. It should:

  1. Reduce the burden of finding care. Employees shouldn’t have to contact multiple providers or navigate repeated assessments before reaching appropriate treatment.
  2. Provide access to specialty-trained clinicians. A large network doesn’t guarantee expertise in DBT or other complex needs. Because comprehensive DBT requires specialized training and a structured treatment model, look beyond network size to whether employees can access clinicians equipped to deliver the full approach.
  3. Use evidence-based assessment and treatment. Standardized measures should inform care decisions and track progress over time.
  4. Match people to the right level of care. Both undertreatment and unnecessary escalation can create harm. The goal is the most appropriate level of support for the person’s current needs.
  5. Coordinate transitions between levels of care. When someone needs a different provider or a higher level of care, the handoff should feel supportive—not like rejection or abandonment.
  6. Measure outcomes beyond symptom reduction. Outcomes should include how well people are managing relationships, responsibilities, and life outside therapy.

The goal isn't simply helping people find a therapist. It's helping them receive the right care at the right time.

The future of mental health care is more specialized

Traditional therapy will always play an important role in supporting mental health. But increasingly complex needs require increasingly specialized solutions.

DBT is one example of how evidence-based, skills-focused care can help people move beyond insight and create meaningful change in their lives. For employers, that means focusing not just on access, but on matching people to the right care. The strongest benefits strategies support the full spectrum of need, from everyday stress to high-acuity conditions, and connect people with the right care at the right time.

The right care can change the trajectory of recovery

Learn why specialized mental health care is critical for people with complex needs.

Author

Jade Kestian, PhD

Jade Kestian, PhD, is a licensed psychologist and DBT-Linehan Board of Certification Certified Clinician with expertise in dialectical behavior therapy, self-harm, and complex mental health needs. She has extensive experience delivering comprehensive DBT to adolescents and adults and joined Lyra Health in 2023.

Frequently Asked Questions

What is dialectical behavior therapy?

Who can benefit from DBT?

What skills does DBT teach?

Is DBT different from traditional therapy?

What should employers look for in a mental health partner offering DBT?

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