Lyra Sets the Standard With NCQA Credentialing Accreditation

August 25, 2026

When someone searches for a mental health provider, they may consider experience, availability, or specialty. What they may not see is the work that happens before a provider ever appears in their search.

At Lyra, that work has earned us Credentialing/Recredentialing Accreditation from the National Committee for Quality Assurance (NCQA), independently validating the rigor and oversight behind our approach to provider credentialing.

Lyra first earned NCQA Credentialing Accreditation in 2023. Three years later, our latest review confirms that Lyra continues to meet NCQA's rigorous standards even as our network has grown in scale and scope.

Independent recognition for the work behind our network

NCQA is an independent nonprofit focused on improving health care quality. Its Credentialing/Recredentialing Accreditation evaluates how organizations credential and re-credential health care providers, and maintain the quality of those processes.

For our latest accreditation, Lyra submitted six times as many credentialing files as we did for our initial accreditation three years ago. NCQA’s review included a sample of files evaluating key credentialing requirements, including verification of clinicians' qualifications, licensure, training, and professional history.

Over that same period, our network expanded in scope, with growing specialty expertise to support a broader range of needs, including complex mental health conditions, pediatric mental health, neurodiversity, comorbidities, and chronic conditions. Of the files NCQA selected for review, Lyra received a score of 100%.

“I’m incredibly proud of our team and what we’ve been able to build,” said Amy Magnus, Manager of Credentialing at Lyra Health. “Even as Lyra has grown, we’ve continued to bring the same care, consistency, and clinical oversight to the way we credential providers across our network. Behind these credentials are thousands of highly skilled providers and the people who turn to them for help.” 

Quality starts before the first appointment

Finding mental health support can take courage, especially during a difficult time. People should be able to focus on finding a provider they connect with, while trusting that rigorous quality checks have already taken place.

Before providers join Lyra's network, they go through a structured credentialing process designed to confirm that they meet our requirements, with clinical oversight built into credentialing decisions. That oversight continues after a provider joins Lyra. We monitor credentials and qualifications over time, and providers undergo re-credentialing every three years.

Confidence in the network behind your mental health care

Organizations that connect people to mental health care need confidence in the providers their members, employees, patients, and families rely on. But network size alone doesn't show how providers were evaluated or how quality is maintained over time.

That's why organizations like employers should ask mental health partners how they credential providers, how they monitor qualifications over time, and how they know those processes are working. Not every mental health network has independent validation of its credentialing practices. NCQA accreditation provides an additional way to distinguish networks that have demonstrated they meet rigorous, nationally recognized standards.

“Accreditation provides another level of confidence because an independent organization is doing the evaluation,” said Magnus. “It shows that you’re putting in the work to follow strict standards and maintain quality across your network.”

Ultimately, rigorous credentialing helps build trust in the network people rely on for mental health care. Organizations can have greater confidence in how providers are evaluated, while members can focus on what matters most: finding the right provider and getting the support they need.