Lyra Brings Outcomes-Based Pricing to Mental Health

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July 24, 2025

With Lyra, faster recovery, better performance, and significant health plan savings aren’t just proven—they’re guaranteed.   

For over a decade, Lyra has led the way, measuring symptom improvement at scale. The goal: better care for every person. That commitment enabled us to build the industry's largest clinical outcomes dataset and produce 20+ peer-reviewed papers. Today, it makes it possible to ensure employers only pay when we deliver real clinical and financial outcomes.

As the first to offer outcomes-based pricing for mental health care, we’ve eliminated fixed fees and tied care costs to performance. This is a sharp departure from traditional models that charge a flat rate for every employee, regardless of whether they improve. With Lyra, you only pay for results—because our success is directly tied to yours.

How it works

Our pricing is based on measurable care and performance.

  • You only pay for what works - No fixed fees. You only pay for the care your members receive until we deliver results.
  • Performance drives payment - After one year, if Lyra delivers outcomes—like fast access to appointments, strong member satisfaction, significant clinical improvement, and a positive return on investment (ROI)—we earn a bonus. If we don’t hit those marks, you receive a credit on your care fees.

No fixed fees

  • You pay for care delivered
  • Lyra covers all program setup, management, and support

Real results or we pay you

  • If we hit agreed-upon targets, we collect a bonus payment
  • Miss a target? You get a credit on your care fees

What it means for you 

So, what does this new era of mental health benefits mean for your organization? It means undeniable advantages for your people and your bottom line. You’ll get:

  • Confidence in your investment - Transparent pricing tied to outcomes, powered by Lyra’s measurement-based care model. Because we track clinical and financial results with precision, you know exactly what you're paying for—and can trust the impact it's having.
  • A true strategic partner - We work alongside you to advance both employee well-being and your business objectives.
  • Guaranteed results - Each year, if Lyra meets clear benchmarks, we earn a bonus. If we don’t, you get a credit on your care fees.

Bottom line: No upfront fixed fees. You pay only for care until we deliver results. 

Lyra’s performance measures

Fast access

Member satisfaction

Symptom improvement

ROI

If Lyra delivers outcomes, we collect a bonus

If we miss, we issue you a credit

The stakes have never been higher

Lyra’s innovative pricing model comes at a pivotal moment, when economic uncertainty, rising health care costs, and an unprecedented need for mental health support are converging. Organizations aren't just looking for benefits anymore; they urgently need greater accountability and proven value from every dollar invested.

As more employees seek support, organizations need solutions that truly work. The staggering cost of unaddressed mental health challenges—from plummeting productivity and engagement to turnover and rising medical claims—isn't just financial. It’s human. It’s the toll on your people’s potential, their well-being, and their lives.

Our outcomes-based pricing meets this moment. It ensures your investment transforms lives and delivers measurable impact—because behind every data point is a human story of resilience and renewed well-being.

Now’s the time for value-driven mental health care

With outcomes-based pricing, Lyra is setting a new standard for accountability, proving that transforming lives isn’t just a promise. It’s a guarantee.

Ready for real impact?

Boost performance and ROI with Lyra's outcomes-based pricing.

Author

Sean McBride

Chief Revenue Officer

Sean helped start Lyra Health in 2015 and became chief revenue officer in 2022. He leads Lyra’s partnerships with employers, health plans, and other strategic partners. This includes Lyra’s sales, customer success, marketing, occupational mental health, and go-to-market operation teams. Prior to Lyra, Sean worked at Castlight Health, The White House's National Economic Council, The Brookings Institution's Health Care Reform Center, and Khulisa Management Services. Sean earned a bachelor's degree in economics from the University of Wisconsin-Madison, a Master in Public Policy from the Harvard Kennedy School, and a Master in Business Administration from the Harvard Business School.

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