Mental Health Leader Spotlight: Andrea Miller, LMSW, Senior Mental Health Consultant, Higginbotham Insurance & Financial Services

April 29, 2026

At Lyra, we’re proud to partner with benefits leaders who think boldly and prioritize the mental health of their employees. We had the privilege of speaking with Andrea Miller, Senior Mental Health Consultant at Higginbotham Insurance & Financial Services, about the company’s partnership with Lyra and how mental health support is a key part of workforce well-being. 

Why is mental health so important?
Mental health is important because our brain is the epicenter to our whole body. I believe in whole-body, positive, healthy functioning, and I think it starts with mental wellness. We can't really pay full attention to our physical wellness and our diet, nutrition, and exercise if we’re not in a really good mental health space.

What are you especially proud of?
I am so thankful that Higginbotham sees the value in having a mental health benefit. Research shows that when leadership cares about mental health, it has a trickle-down effect on each and every employee. And Higginbotham partnering with Lyra has been proof of just that. We've heard so many things about Lyra being such a wonderful resource. It's simple and easy to use, and has been beneficial to our employees. I'm so proud to say that I had a hand in that.

What do you or your members love most about the Lyra benefit?
I hear so often that when a person needs a mental health resource, it's so difficult to find. You know they're feeling upset in that moment and it makes it even more stressful for that individual when they can’t find help. 

Well, we don't have that problem at Higginbotham because we've partnered with Lyra. It's simple, easy, and our employees love it. I hear them saying things like, “Lyra was easy to navigate and really motivated me to start my journey toward working on my mental health.” And “I absolutely love it. It was easy to sign up and find a therapist. The scheduling, the videos, the whole setup is so easy. I've really gained a lot from my sessions.” These are actual quotes from some of our employees.

If another benefits leader asks you how or why they should make the case for a mental health benefit, what would you tell them?
I would tell them that an employee who feels good is going to be a great employee. It's really important to have a mental health benefit. It arms HR, leadership, and the employee with tools that they need in any sort of situation, and helps them on their journey to feeling good and functioning at their best.