Two industry leaders. One integrated solution.

Q: How is Workforce Mental Health Complete different from managing Carelon and Lyra separately?

This integrated solution replaces multiple vendors with one streamlined experience—unified contracts, reporting, billing, and support—so it’s easier to manage and delivers better care with less administrative work.

Q: How does this partnership support both everyday and complex mental health needs?

Workforce Mental Health Complete covers the full spectrum of mental health—from stress and burnout to crisis and complex support. Together, we ensure employees and their families get the right level of care at the right time.

Q: Will my team have to manage multiple platforms?

No. Members use one simple digital platform, with coordination between Lyra and Carelon happening behind the scenes. Their care journey stays smooth and connected—no extra work for your team.

Q: What kind of support will we receive?

You’ll have dedicated account teams from both Lyra and Carelon to help with setup, reporting, ROI tracking, and strategy. Our goal is to reduce escalations, simplify operations, and give your team more time to focus on strategic priorities.

Q: How will I know if it’s working?

You’ll get clear reporting on utilization, outcomes, and ROI so you can see what’s working, how your investment is paying off, and where to adjust to meet workforce needs.

Workforce Mental Health Complete is redefining mental health for today’s workers and their families.

Three images: A doctor talks to a woman sitting on an exam table. A family laughs together on a bed. A nurse cares for a child sitting on a hospital bed.

One high-value solution, built to meet every need

Workforce Mental Health Complete brings together Lyra and Carelon to deliver seamless, evidence-based mental health care—supporting every need, reducing costs, and driving real business impact.

Everyday mental fitness

Support employees and families with preventive care that builds mental fitness through Carelon’s premier work-life services, Lyra’s self-guided programs, and mental health coaching.

Fast, effective care access

Connect employees and families to top care from day one. Lyra’s network ensures fast, personalized access, while Carelon’s crisis response supports broad delivery and meaningful impact.

Speciality care, simplified

Seamlessly coordinate complex mental health needs—from trauma and substance use to dependent support—with Carelon’s care management and Lyra’s medication management.

Unified support gets people into care, faster

The right care at the right time drives better engagement, satisfaction, and outcomes. With Workforce Mental Health Complete members receive:

Fast, frictionless access to care
AI-powered provider matching
Real-time support from Care Navigators
Tools to build lasting mental fitness

Better care that drives better outcomes

From daily stress to serious challenges, employees and families get fast access to evidence-based care that leads to better outcomes, fewer absences, and measurable impact. Care your teams can rely on:

Personalized coaching and therapy
Crisis support when it matters most
Seamless access to complex care
Proven outcomes across all levels of need

A digital dashboard shows a declining graph of anxiety symptoms and two stats: 85% of members show progress, and 78% reach symptom relief, out of 4,200 screened members.

Less admin, more impact

Simplified workflows, expert support, and proactive insights take the load off your team and help you stay ahead of workforce needs. What you can expect:

Easy, streamlined implementation
Hands-on account support from dedicated experts
Real-time dashboards and reporting
Strategic insights that drive smarter decisions

A digital dashboard displays a search tool and a pop-up chart showing annual utilization data, including savings projections and monthly figures for January through March.

Savings backed by quality

Early interventions and proven treatment reduce the need for costly care, lowering spend while improving outcomes. With Workforce Mental Health Complete members receive:

Early identification and faster recovery
Fewer high-cost claims
Proven cost savings vs. traditional models
Measurable ROI through better care pathways

A dashboard shows clinical outcomes and current savings over 90 days, comparing costs with and without Lyra, with progress bars and line graphs against a blue background.

The highest value in mental health

Workforce Mental Health Complete sets a new standard for mental health benefits that drive real results—for employees, families, and your business.

9 out of 10

Lyra members get better

<1 day

To care

3:1

ROI

Your questions answered

How is Workforce Mental Health Complete different from managing Carelon and Lyra separately?

How does this partnership support both everyday and complex mental health needs?

Will my team have to manage multiple platforms?

What kind of support will we receive?

How will I know if it’s working?

Deliver better care across your workforce

Experience the impact of integrated mental health care, built for today’s workers and their families.