Privacy Policy

 

Last Updated: November 2, 2016

This privacy policy (“Policy”) describes how Lyra Health, Inc. (“Company”) collects, uses, and shares personal information of consumer users of this website, www.lyrahealth.com (the “Site”). This Policy also applies to any of our other websites that post this Policy. This Policy does not apply to websites that post different statements.  Please also see our HIPAA Notice of Privacy Practices and Consent to Limited Disclosures policy for how we specifically use and disclose protected health information.

 

WHAT WE COLLECT

We get information about you in a range of ways.

Information You Give Us. We may collect your‎ name, postal address, email address, phone number, fax number, username, password, demographic information (such as your gender and occupation) as well as other information you directly give us on our Site.  By providing us with an email address, you consent to receiving information from us by email to that address, including protected health information.

Information We Get From Others. We may get information about you from other sources. We may add this to information we get from this Site.

Information Automatically Collected. We automatically log information about you and your computer. For example, when visiting our Site, we log your computer operating system type, browser type, browser language, the website you visited before browsing to our Site, pages you viewed, how long you spent on a page, access times and information about your use of and actions on our Site.

Cookies. We may log information using “cookies.” Cookies are small data files stored on your hard drive by a website. We may use both session Cookies (which expire once you close your web browser) and persistent Cookies (which stay on your computer until you delete them) to provide you with a more personal and interactive experience on our Site. This type of information is collected to make the Site more useful to you and to tailor the experience with us to meet your special interests and needs.

California Do Not Track Disclosure. We currently do not support the Do Not Track browser setting or respond to Do Not Track signals. Do Not Track (or DNT) is a preference you can set in your browser to let the websites you visit know that you do not want them collecting certain information about you. For more details about Do Not Track, including how to enable or disable this preference, visit https://termsfeed.com/do-not-track

 

USE OF PERSONAL INFORMATION

We use your personal information as follows:

  • We use your personal information to operate, maintain, and improve our sites, products, and services.

  • We use your personal information to process and deliver contest entries and rewards.

  • We use your personal information to respond to comments and questions and provide customer service.

  • We use your personal information to send information including confirmations, invoices, technical notices, updates, security alerts, and support and administrative messages.

  • We use your personal information to communicate about promotions, upcoming events, and other news about products and services offered by us and our selected partners.

  • We use your personal information to link or combine user information with other personal information.

  • We use your personal information to protect, investigate, and deter against fraudulent, unauthorized, or illegal activity.

  • We use your personal information to provide and deliver products and services that you request.

 

SHARING OF PERSONAL INFORMATION

We may share personal information as follows:

  • We may share personal information with your consent. For example, you may let us share personal information with others for their own marketing uses. Those uses will be subject to their privacy policies.

  • We may share personal information when we do a business deal, or negotiate a business deal, involving the sale or transfer of all or a part of our business or assets. These deals can include any merger, financing, acquisition, or bankruptcy transaction or proceeding.

  • We may share personal information for legal, protection, and safety purposes.

    • We may share information to comply with laws.

    • We may share information to respond to lawful requests and legal processes, or when required by health oversight agencies, such as  the Secretary of Health and Human Services, for legally authorized health oversight activities.

    • We may share information to protect the rights and property of Lyra Health, Inc., our agents, customers, and others. This includes enforcing our agreements, policies, and terms of use.

    • We may share information in an emergency. This includes protecting the safety of our employees and agents, our customers, or any person.

    • We may share information with those who need it to do work for us.

We may also share aggregated and/or anonymized data with others for their own uses.

We do not disclose your personally identifiable information to third parties regarding your activities online while using our website unless you give consent for us to do so, or we are permitted to do so by law.

You should be aware that when you are on the Site, you can be directed to other websites that are beyond our control, and we are not responsible for the privacy practices of third parties or the content of linked websites.

 

INFORMATION CHOICES AND CHANGES

Our marketing emails tell you how to “opt-out.” If you opt out, we may still send you non-marketing emails. Non-marketing emails include emails about your accounts and our business dealings with you.

You may send requests about personal information to our Contact Information below. You can request to change contact choices, opt-out of our sharing with others, and update your personal information.

You can typically remove and reject cookies from our Site with your browser settings. Many browsers are set to accept cookies until you change your settings. If you remove or reject our cookies, it could affect how our Site works for you.

 

CONTACT INFORMATION.

We welcome your comments or questions about this privacy policy. You may also contact us at our address:

Lyra Health, Inc.

205 Park Road

Burlingame, California 94010

800 - 505 -5972 (LYRA)

 

CHANGES TO THIS PRIVACY POLICY.

We may change this privacy policy. If we make any changes, we will change the Last Updated date above.