2025 State of Workforce Mental Health Report | Retail Industry

Guide

Retail teams face packed schedules, customer stress, and rising safety risks—often without enough mental health support. But employers can change this by leading with care.

To uncover today’s most pressing workforce mental health challenges and opportunities, we surveyed over 500 HR and benefits leaders and 2,500 employees across the United States. This report highlights key findings plus perspectives from mental health clinicians on the forces shaping mental health in retail. Explore the report to learn:

• What’s driving mental health strain in retail
• How better support boosts performance and lowers costs
• Key actions industry employers can take right now