The Human Side of AI: Designing Work for Sustainable Performance

48% of employees say AI helps them get more done. Learn how benefits leaders can help sustain those gains as AI reshapes roles, workloads, and the employee experience.

Guide

AI is already delivering productivity gains. Sustaining them depends on how roles, workloads, and expectations evolve alongside the technology.

Benefits leaders have a valuable view into how those changes are affecting the workforce. This guide explores five conditions that can strengthen—or undermine—people’s ability to adapt and perform, and how benefits leaders can bring that insight into the broader AI conversation.

You’ll learn how to:

Spot where AI-driven changes to roles, workloads, autonomy, and connection can affect performance
Bring workforce insight into decisions about how work evolves around AI
Support managers and employees as they adapt to new expectations and ways of working