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Beyond the Safety Plan: Supporting Health Care Workers Through Workplace Violence

Workplace violence response shouldn’t end when the immediate threat is over. See how health systems can build mental health support into the plan before, during, and after an incident.

Two healthcare professionals in blue scrubs, one male and one female, stand in a hallway. The woman is smiling brightly, and both have stethoscopes around their necks.

Guide

Workplace violence can affect far more than the health care workers directly involved. Witnesses, managers, coworkers, and entire teams may feel the impact, and needs can emerge days or weeks later.

For health systems, that makes mental health support a critical part of workplace violence preparedness and response. This guide helps benefits leaders identify gaps in their current approach and create a clearer path from immediate crisis response to ongoing recovery.

Inside, you’ll learn how to:

  • Plan for the impact across affected employees, managers, and care teams
  • Establish protocols that activate mental health support when an incident occurs
  • Connect immediate crisis response with trauma-informed and ongoing care
  • Use 7 questions to pressure-test your current workplace violence plan

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