How to Measure Mental Health Outcomes That Matter to the C-Suite
Learn how HR and Benefits leaders can move from access to outcomes, build a stronger business case for mental health investment and measure the impact of high-quality care in a way that resonates with finance, leadership and the wider business.
What you’ll learn
Mental health support has become a core workforce priority, but many organizations are still struggling to prove whether their investment is delivering meaningful impact. Benefits leaders are under increasing pressure to move beyond access, awareness and utilization metrics, and demonstrate how mental health support connects to outcomes the C-suite cares about: productivity, absence, healthcare costs, employee experience and workforce resilience.
The opportunity is no longer simply to offer more support. It is to design a mental health benefits strategy that helps employees reach the right care faster, improves clinical outcomes and gives HR leaders a clearer story to take back to the business. As mental health needs become more complex, organizations that rely on fragmented benefits, poor navigation or surface-level engagement data risk missing the full picture — leading to low adoption, rising leave of absence, avoidable costs and growing pressure on HR teams.
Learn how HR and Benefits leaders can move from access to outcomes, build a stronger business case for mental health investment and measure the impact of high-quality care in a way that resonates with finance, leadership and the wider business.
Discussion Topics:
- Move beyond utilization metrics: Understand why access, awareness and engagement alone are no longer enough to prove the value of mental health benefits.
- Measure outcomes that matter: Explore how symptom improvement, reduced leave of absence, productivity and healthcare cost impact can strengthen your business case.
- Improve benefits navigation: Learn how AI-powered guidance can help employees find the right support faster while reducing pressure on HR and benefits teams.
- Build the C-suite case: Gain practical insight into how to connect mental health investment to workforce performance, cost avoidance and wider business priorities.
Chris Rainey
CEO & Co-Founder, HR Leaders
Jason Richmond, LMHC, CEAP
Head of Solutions Consulting, Lyra Health
Kelly Molland
VP Enterprise Solutions, Transcarent