Supporting Employees Through Every Stage of Crisis Recovery

June 25, 2026

When a disaster strikes, employees aren’t just coping with the immediate crisis. Whether they’re affected by a geopolitical conflict, natural disaster, workplace violence, public emergencies, or another major disruption, they may also be navigating trauma, uncertainty, displacement, and the practical challenges of rebuilding daily life.

Since Lyra’s start, organizations around the world have turned to us during some of life’s toughest moments. Through our global crisis support programs, we've helped employers respond to crises with critical incident services, in-house support for suicide prevention, rapid response member communications, and crisis preparedness training.

Today, we're building on that foundation by expanding our disaster response and emergency resource coordination service that helps employees access critical recovery resources after a crisis. The service is available across all 215+ countries and territories Lyra serves, with personalized resource recommendations delivered within four business hours.

Expanding support when employees need it most

In the aftermath of a disaster, employees often face urgent practical challenges alongside emotional ones. They may not know where to turn for help, and even simple tasks can feel overwhelming. Finding temporary housing, replacing essential belongings, securing child care, locating food assistance, or navigating community recovery programs can become barriers to recovery.

With disaster response, members are connected with regional Resource Coordinators who provide compassionate guidance tailored to their situation. Within four business hours, members receive personalized recommendations and resources designed to help them navigate what’s next. Instead of trying to figure out recovery on their own, they have someone who can help them understand their options and quickly share resource recommendations.

Because coordinators are based in the regions they serve, they speak local languages and understand regional infrastructure, available services, and cultural considerations. That means employees receive support that's both globally accessible and locally relevant, wherever they are in the world.

Support is tailored to each member’s situation and may include help locating:

• Shelter and temporary housing
• Food assistance
• Child care
• Pet care
• Clothing and essential supplies
• Transportation and community resources

Together, these services help employees address both the emotional and practical realities of recovery without having to navigate them alone. From critical incident support for teams and individual therapy to post-disaster resource coordination, Lyra provides end-to-end crisis support designed to help people begin moving forward.

Be ready before the next crisis

When a crisis occurs, employees need support immediately, and benefit teams need trusted partners who can respond at scale. Lyra helps organizations support employees before, during, and after a crisis with comprehensive mental health care, expert guidance, and practical resource coordination. Whether employees need immediate support following a critical incident, ongoing therapy, or help navigating recovery resources, Lyra is there every step of the way.