Global crisis support

High-quality care and unlimited global support to navigate the unexpected

Supporting you and your employees in unpredictable moments

We live in unprecedented times. Critical incidents and high-risk situations put immense stress on employees, managers, and benefit teams. Lyra has your back with unlimited crisis prevention and response.

Unlimited global rapid response support

In-house trauma specialists and responding providers

AI-powered crisis management platform

Universal high risk management protocols

Specialized care for suicide prevention

Proactive member communications

Seamless response management for benefit teams

When crisis strikes, you don’t want to be buried in logistics. Lyra’s global crisis support is designed to ease the burden of care coordination and risk management—so you can focus on your people.

Dedicated CIS for streamlined crisis management
Proprietary tools to proactively identify members at risk of suicide
Standardized global support backed by universal protocols and culturally responsive care

Fast access to life-saving care for members

It can be hard to know how to get help when crises happen or needs escalate. Lyra breaks down barriers to care with high risk support, 24/7 access, and in-house trauma specialists.

Immediate access to on-site, telephonic, and virtual support for employees facing critical incidents
In-house support for suicide prevention
Tools for proactive check-ins and self-care resources
Rapid response member communications

Support for managers before, during, and after a crisis

Managers stand on the front lines of crises, supporting their leaders and caring for their employees. Lyra gives managers powerful tools to expertly navigate critical incidents—and take care of themselves.

Proactive crisis preparedness and prevention training
Purpose-built manager hub with critical incident tools
Ongoing team support to accelerate recovery and prevent escalations to complex needs like PTSD or suicidality

Proactive, expert-led support—no matter what

Lyra has extensive experience supporting critical incidents with timely, tailored care. Day or night, our unmatched network of in-house trauma experts is ready to respond with local, high-quality care.