Your Lyra benefit ends on January 1, 2023

Your Lyra benefit ends on January 1, 2023

Beginning January 1, 2023, the Lyra benefit will no longer be available and will be replaced by Security Service Federal Credit Union’s new EAP provider. Individuals already using Lyra will have coverage through December 31, 2022. 

To continue seeing your same Lyra provider, you may be able to pay for services out of pocket or through your health plan. Make sure to inform your current provider of the transition of care from Lyra to your new EAP provider.

Effective January 1, 2023, you will have the opportunity to switch to a provider from your new EAP to continue your care. In order to make this a seamless transition, you may want to revisit any visit/care notes from your current Lyra provider as those may be helpful if you plan to transition to a new provider. To request visit/care notes from your Lyra provider, click here.

If you have questions about your care through Lyra, please contact Lyra’s Care Navigator Team at (877) 467-1909 or [email protected].

If you have questions about Security Service’s new EAP offering, please contact the SSFCU Benefits team at [email protected]