Lyra AI: Helping Providers Focus on Care, Not Paperwork

December 9, 2025

The work mental health providers do is profoundly meaningful—and often incredibly demanding as they balance their client’s needs with required administrative tasks. The Lyra AI Sessions Summaries tool helps lighten this administrative load, allowing providers to be even more focused and present with their clients throughout their day.

Built in close collaboration with clinicians, Lyra’s AI tool supports providers while keeping their professional autonomy and judgement at the center. It drafts a summary of each session they can review, edit, and finalize in their notes, ensuring documentation reflects their clinical expertise and perspective.

Built with providers in mind

Integrated into the Lyra Engage provider platform, Lyra AI Session Summaries streamlines paperwork so providers can stay engaged in their workflow. As part of the development, Lyra conducted a 10-week pilot study, designed to measure the usability and impact of the new Lyra AI Session Summaries. In the pilot, providers saved an average of three administrative hours per week from using the tool—time they could reinvest in planning, reflection, or recharging. Providers also saw real potential for AI to reduce their administrative work. 

The pilot study found the tool to be: 

• Accurate - AI-generated summaries closely matched provider notes and required minimal editing
• Highly rated - Providers gave summaries an average of 4.3 out of 5 stars for usefulness and accuracy
• Easy to adopt - Providers used the tool in 3 out of 4 eligible sessions
• Supportive - Providers reported feeling more present in sessions and hopeful about AI easing administrative work

Tested, trusted, and clinician-approved

Rigorous research is core to how we validate our results and build trust. Every Lyra AI tool is guided by Lyra’s Polaris Principles, our framework for safe, responsible AI in mental health care. The pilot study shows that when AI is designed and implemented thoughtfully, it can reduce administrative strain while supporting high-quality documentation. 

Technology that supports providers

With around 75% of sessions now using Lyra AI Session Summaries, the tool is becoming a seamless part of providers’ workflow. With less paperwork, providers can dedicate more attention to the work they care about most—helping clients get better.