Beyond the Mental Health Access Gap: Bridging the “Performance Paradox” in 2026 Benefit Design
In this session, we’re moving past the “what” and into the “why.” We’ll explore the widening gap between traditional EAP models and the rising complexity of clinical needs, including the 67% year-over-year increase in serious mental health conditions. Join us to learn how to help your clients stop just “offering care” and start “delivering recovery.”
What you’ll learn
For years, the consultant’s mandate was simple: help clients expand access to care. But as Lyra’s 2026 State of Workforce Mental Health report reveals, access alone hasn’t solved the crisis. We are now seeing a “Performance Paradox”—where benefit utilization is up, but employee focus, productivity, and retention are still sliding.
In this session, we’re moving past the “what” and into the “why.” We’ll explore the widening gap between traditional EAP models and the rising complexity of clinical needs, including the 67% year-over-year increase in serious mental health conditions. Join us to learn how to help your clients stop just “offering care” and start “delivering recovery.”
You’ll walk away with:
- The complexity audit: A guide to evaluating whether your clients’ current vendors can handle the surge in high-acuity cases and specialized needs.
- The family factor: Data on how specialized child/teen care is no longer a “nice-to-have” but a primary driver of workforce retention.
- The ROI of early intervention: Practical talking points to show clients how early, high-quality support reduces downstream disability and leave
Bianca Camacho
Manager, Strategic Alliances, Lyra Health
JD Volz
Strategic Alliances Manager, Lyra Health