Customer Stories / Palantir

Solving urgent business challenges

Palantir's journey to a comprehensive and scalable mental health strategy

Company Size 1,900
Industry Information Technology
Headquarters Denver, Colorado

Palantir Technologies is a software company with a vision that “With good data and the right technology, people and institutions today can still solve hard problems and change the world for the better.”

Founded in 2004, its team of nearly 2,000 employees builds products for human-driven analysis of real-world data. Using Palantir’s technology, organizations can integrate their data, decisions, and operations into one platform.

99& icon Of members are instantly matched with a provider
81% icon Of members in care have seen reliable clinical improvement or recovery from their mental health conditions
“Lyra has been such a game-changer for our people, and the sheer number of people who have engaged speaks volumes. The cost benefit analysis of this feels very strong because the people who are getting care are getting it in a timely fashion and in the manner in which they need it.”
Alyssa Dunbar
Alyssa Dunbar
Senior Benefits and Well-Being Program Manager
Palantir Technologies
Customer story

Palantir’s employees help decision makers across the globe solve their most urgent business challenges. At the same time, their leadership team prioritizes “taking care of employees who are taking care of very complex challenges.” When it came to making sure their employees had easy access to high-quality mental health care, their benefits team looked to external experts for help. The company has long supported employees’ mental health by covering 90 percent of out-of-network costs for behavioral health visits, as well as offering some lightweight mental health solutions for employees. But these investments didn’t solve two key challenges: 1, access to available and effective therapists, and 2, a focus on preventative care to cultivate a more resilient workforce.

Palantir ultimately decided to partner with Lyra due to its provider network, data-driven approach, and strong partnership that could help optimize a small benefits team’s limited time. Dunbar said, “Mental health isn’t just a buzzword, and it isn’t just the next fad in benefits. Mental health care is a broken system that we’re battling against right now in a time when we need it to not be. People inevitably go through tough times in their lives, and it’s on us to help them. You sleep easier at night knowing that you have good benefits in place for your team, and a good partner to help you with this. Lyra has been this partner for us.”

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